Nigeria’s largest online mall, Konga.com, has announced a restructuring exercise which will result in an increase in its business optimization and organizational effectiveness.
In an official statement by the company on the development, it was revealed that the exercise will enable Konga.com to run more efficiently as it positions itself for the future. The exercise would however result in the layoff of a small fraction of its workforce, about 80 of its employee base of over 800 individuals would be impacted.
It went on to say, “With this restructuring and by taking advantage of new innovations and upcoming retail opportunities in the market space, we are optimistic that we are on the path to grow an even healthier and more sustainable business, whilst delivering best-in-class service to our customers. The decision to restructure and realign our company’s focus to be more agile in the prevailing local economic conditions is not one that was taken lightly. For the affected employees, Konga will be offering reasonable severance packages and will be willing to give them future opportunities for employment in the company where their competencies match.”
Konga has been on the forefront of e-commerce and retail trade in Nigeria and by extension, Africa – with the introduction of innovative programs and retail strategies aimed at improvements in overall customer satisfaction with the online shopping experience.
Some of the major accomplishments of the ecommerce business in the last year include the expansion of its ‘Seller HQ’ platform to allow merchants across Nigeria reach a larger customer base on konga.com. With the expanded marketplace, konga significantly increased the range of options available to online shoppers. The company also launched KongaPay, a secure innovative payment solution that allows customers to perform one-click payments for their transactions.
Konga has consistently demonstrated its commitment to human capital development and the promotion of job satisfaction for its employees. This has been recognized with Konga listed as one of the best places to work in Nigeria at the 2015 Great Place to Work in Nigeria (GPTWN) Awards. It was the only indigenous company in the e-commerce sub-sector to be so recognized alongside top blue-chip multinational companies, barely 3 years after it commenced business operations in Nigeria.
In 2015, Ventures Africa Magazine also listed the company as one of the Top 10 companies young people prefer to work in.