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About the author

Samuel Afolabi

Samuel Afolabi is a tech savvy that loves writing almost all tech related kinds of stuff. He is the Editor-in-Chief of TechLector. You can connect with him via the social buttons below :)

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109 Comments

  1. 1

    Oge

    Great post. At least, we can have a direct route on where to repair all Infinix smartphones. Hope the new Infinix Hot Note is inclusive?

    Reply
    1. 1.1

      DonCyber

      Yes Oge, the Infinix Hot Note is inclusive

      Reply
  2. 2

    ammie

    carl care office in Ibadan in Nigeria do not have the screen for infinix Hot X 507 .. please help is needed

    Reply
    1. 2.1

      DonCyber

      oops… you can leave the phone with them until it is fully repaired, Ammie

      Reply
  3. 3

    Dennis Daniel

    Please my infinix hot fell,since then it has been going off on it’s own and sometimes it refuse to on,but the screen is not broken,can it be repaired?

    Reply
    1. 3.1

      DonCyber

      yes… it can be fixed

      Reply
  4. 4

    ohen eunice

    my infinix phone just have a screen damaged pls how can i replace it. i got the phone just febuary not up to five months. pls help me i stay in abuja.

    Reply
    1. 4.1

      DonCyber

      Visit them @ Address: BSS 220D, Banex Plaza, Plot 750, Aminu Kano Crescent, Wuse II, Abuja
      OR
      Tel: +2347098738770, +2347066085854

      Reply
  5. 5

    Tochi

    Pls can i use the system update app to upgrade my infinix hot operating system to lolipop ?

    Reply
    1. 5.1

      DonCyber

      you can give it a try… but be careful

      Reply
      1. 5.1.1

        Vivek maid

        Hi I have infinix hot note. Now it is not under warranty. The screen is broken. I live in dubai. Please help me to get the phone repair. Please send me the repair shop details in dubai on vivek.maid@gmail.com

        Reply
  6. 6

    Emem lnyang

    The screen of My infinix hot note x551 is cracked. How do I repair it and I stay in Uyo . Where is your Office?

    Reply
    1. 6.1

      DonCyber

      I doubt if there is a Carlcare center in Uyo… you can as well take it to nearest state if you have someone there

      Reply
  7. 7

    Romzy 08187460140

    I upgraded my infinix hot x507

    now it showing me something else
    when i put it ON
    e.g
    reboot
    power off
    restore back up frm ADB
    restore back up frm SD etc

    av tried to put d fone ON …no progress
    please help

    Reply
    1. 7.1

      DonCyber

      I think it is bricked. You can unbrick it yourself by reading this post or take it to any Infinix carlcare office nearby

      Reply
  8. 8

    kikky

    My infinix zero phone which I bought late December is broken and my receipt is in Ibadan while am in Lagos… What do I do?

    Reply
    1. 8.1

      DonCyber

      In the Package, there is a warranty label inside… if you have that, you have no problem

      Reply
  9. 9

    adesola

    Pls I got my infinix x506 Nov and d screen got broken this month,I guess my 6months warranty has expired,like how much will it cost me to repair it

    Reply
  10. 10

    olayeye gbemi

    I got my infinix x551 on april 17 and the screen got scratched but am always busy during the week so I don’t know if carlcare office open on weekends

    Reply
    1. 10.1

      DonCyber

      Hi Olayeye…
      The Carlcare Offices dont oppen on weekends

      Reply
  11. 11

    lara

    I’m having audio issues with my infinix joypad 8s, when I call or anyone call me I can’t hear my caller and my caller can’t hear me either. This issue is affecting my video too. What do I do to rectify the issue.

    Reply
    1. 11.1

      DonCyber

      have you tried formating the phone?

      Reply
  12. 12

    Chidinma Confidence

    I bought my infinix hot note on 16th of April and it broke last 2 weeks cos I don’t have money I would have repair it, Pls if I go to one of the carlcare will they fix it for free? Again the USB cable charger burnt, how much can I get it I mean original one?

    Reply
    1. 12.1

      DonCyber

      yea… it is free in some situation… but if it is seriously damaged, you might be charged a little amount

      Reply
  13. 13

    chidinma

    The Lagos carlcare number is not going, Pls can I get another one?

    Reply
    1. 13.1

      DonCyber

      I will advice that you go there since their address is stated above… They will know for sure that you are serious.

      Reply
  14. 14

    chidinma

    I tried to call Lagos State carlcare but it said the number doesn’t exist

    Reply
  15. 15

    Okpanachi Abel

    pls my Infinix hot got bricked ..can it b fixed?.Am in Abuja

    Reply
    1. 15.1

      DonCyber

      Yea it can be fixed… Try the method provided HERE

      Reply
  16. 16

    Dubem

    I want to buy infinite hot note x551. I stay in onitsha. please how do I get the phone

    Reply
    1. 16.1

      DonCyber

      You can get it delivered to your door step in Onitsha if you place order via Konga or Jumia

      Reply
  17. 17

    sam_i_am

    There is no branch in Calabar, Cross River, and we really really really need one. Badly! Please create a branch here too. Thank You

    Reply
  18. 18

    ade

    hi, does the warranty cover water damage

    Reply
    1. 18.1

      DonCyber

      chai…. i am not sure about that… but you can call their carlcare and inquire

      Reply
  19. 19

    okunade taiwo

    my infinix hot note went off and I try to put it on but was not turning on. the next step pls„ and moreover I don’t see any warranty label inside my phone pack

    Reply
  20. 20

    Lanre

    Please my screen got cracked today (infinix hot note), but it’s still working well.. How much can I change the screen?

    Reply
    1. 20.1

      Samuel Afolabi

      Try any carlcare nearby Lanre. You might pay, but a little amount. cant tell though.

      Reply
  21. 21

    Ebuka

    I just called Carlcare Onitsha branch and I was told to bring N9000 for screen replacement when it should be free as you advertised. The phone is Infinix Zero. Pease I need you to give an order of mandamus to this effect immediately. Thanks.

    Reply
    1. 21.1

      Samuel Afolabi

      When did you buy the Infinix Zero?

      Reply
  22. 22

    stanley

    My infinix zero2 fell and the screen cracked i went to their calcare center and they said it’s 15k to repair…ion know if it was a promo they did…i need explanation s pls

    Reply
  23. 23

    Iby

    my infinix hot note charger is bad and since then i noticed that any other charger i use takes about 6hrs to charge.I also noticed the fone jst goes off at will sometimes. i bought the phone in March.What do i do?

    Reply
  24. 24

    Abdullahi

    My infinix Hot x507 screen got damaged today’s evening and there’s no way I can access the carlcare app,and secondly there’s no carlcare office in my state..I mean Niger state…how do I go about it please?

    Reply
  25. 25

    Heni

    I really do not know what’s happening to my phone anymore. The phone shuts down unexpectedly. Get full on time when the battery is low. And even when the battery is not down it goes off. Am sick n tired of the phone. For d records it an infinix alpha marvel. X502. Please kindly assist me if u know were I can fix it around Lagos. Tanks

    Reply
    1. 25.1

      XhakaJavier

      Have you been able to fix it? i’m experiencing the same problem too.

      Reply
  26. 26

    KAYODE

    I bought my infinix zero from a phone dealer in Umuahia by April and d phone get screen cracked on august, I told him and tell me too bring it, he now telling me he will send it too lagos to repair it and it going to cost 8500 when I saw it on ur site dat its free…..plz wht should I do?

    Reply
    1. 26.1

      Samuel Afolabi

      Take it to a nearby Carlcare center…

      Reply
  27. 27

    olajide

    hello, pls I need battery for infinix x530, av bin to the computer village for more than 3 times and other accessory shops, I could not get it.. can u pls tell me where I can get it…

    Reply
  28. 28

    sule

    Hello friend I need full carl care address in port harcourt, and phone number thanks.

    Reply
  29. 29

    julian

    My infinix isnt up to 2 months. It cracked yday, just got back from the calcare office in opebi and they asking for a sum of 8400…. why say it is free then for replacement?

    Reply
  30. 30

    Owoyemi

    Big ups to you for your smart phone solution given to Nigerians. May God bless you. That been said, I own a infinix alpha marvel X502 purchased 5th July, 2014 with its warranty card still intact. The problem with it presently is that it auto starts both WiFi anddata without prompting it to. Can it be solved? I reside in Abuja.

    Reply
  31. 31

    barry

    Please sir reply me ASAP…

    My infinix zero 2 got entered inside water and I loosed and dried it.. I was told my mistake was to power it off which since then does not power on… but it gets to charge and it indicated the charging alart when off plus my computer gets to identify an external disk when I conect to it but cannot read it… it is quite a new phone pls could it still be fixed and were can I fix it? I stay in umuahia

    Reply
    1. 31.1

      Samuel Afolabi

      Hi Barry,
      You can take your Zero 2 to a nearby state with Infinix Carlcare Office if not too far from your location

      Reply
  32. 32

    adedamola

    Pls,my infinix hot note charger got broken,please can i get another one like it???

    Reply
  33. 33

    Gbemi

    please ius ther calcare around surulere

    Reply
  34. 34

    Isi

    Comment…Hi my infinity note is not damaged but the screen doesn’t slide. What can I do?

    Reply
  35. 35

    kristie

    Hello. it’s been about a year now that I got my Infinix Alpha. Like two months into obtaining it, the phone fell and it’s just been worsening from then on. the screen’s a total mess, the top back cover broke when the phone fell. Please can anything be done about it from the Infinix office? Or better still, anything at all?

    Reply
  36. 36

    Fredrick

    Good day sir, my infinix hot note x551 charging port is bad and this affected the panel connected to the flex. Please where can I fix it.

    Reply
    1. 36.1
  37. 37

    philo

    Please my problem is battry how can they changed it for me and is how much thanks

    Reply
  38. 38

    Eedreez

    Please my Infinix Zero screen is damaged, how much can i fix it?..and where can i fix it i stay in Ibadan

    Reply
    1. 38.1

      Samuel Afolabi

      Ibadan, Nigeria
      Hotline: +234 8172005296
      Address: Isolak Building, Queen Elizabeth Road, Ibadan, Oyo State, Nigeria.

      Reply
  39. 39

    kehinde

    I bought my infinix note hotpro on th3 6th of July, 2015. And ever since if Whatsapp picture or video is sent to me, after a while the picture will write video cannot open. Then if I take picture with the camera after a while the picture will not show and then write thumbpin or thumb something. Is my phone still under guarantee and could it be fix cos its not making me enjoy the phone.

    Reply
  40. 40

    Jummy

    Hi, pls my infinix zero2 screen got broken, how can I get it fixed? Secondly, my contact list takes eternity to load when I want to make call or search for my contact, pls what can be done abt dat cos its really frustrating. Thanks

    Reply
  41. 41

    Julius

    Pls My Infinix Hot 2 Is Not Power On Again. Pls Can I Get D Panel

    Reply
  42. 42

    kamsi

    Pls I need d Panel for my Infinix zero…Its having problem

    Reply
  43. 43

    Samson

    Thank you so much for the good work. Please, I have searched almost everywhere for infinix bolt battery but no success. Please, any recommendation? Thanks for your assistance. HELP!!!!!

    Reply
  44. 44

    oyegbade oluwakemi

    pls my infinix X551 charging port is damaged i bought september 2015,av tried calling d customer care line for ibadan its always switched off what do i do?

    Reply
  45. 45

    oyegbade oluwakemi

    And pls how much does it cost to repair the charging port

    Reply
  46. 46

    zaynab

    My infinix is showing exist on it screen

    Reply
    1. 46.1

      Samuel Afolabi

      Hi Zainab,
      what do you mean by exist? can you explain better?

      Reply
  47. 47

    temitope okubanjo

    afternoon bro, i bought an infinix phone infinix hot x507 last year august and and this monday the phone was showing unfortunately, my phone has stopped and the network of the two sim are not showing. what can i do it?

    Reply
  48. 48

    temitope okubanjo

    afternoon bro, i bought an infinix phone infinix hot x507 last year august and and this monday the phone was showing unfortunately, my phone has stopped and the network of the two sim are not showing. what can i do?

    Reply
  49. 49

    aminu

    Comment…my infinix hot 2 fell and it get broken how do I arrange it and how much is the price

    Reply
  50. 50

    Omowunmi

    pls my infinix fell down and it did not on. so i wipe all the ohone and also mistakingly click on “root integrity check” so since then if i on it, it will write “no apps can perform this action”. pls can i still repair it

    Reply
  51. 51

    iykeman

    Admin thanks for your concern about our phones. Please of recent my infinix note 2 i bought on feb 2016 seize to last long after charge.what i have noticed is that when it gets full, on discharging it slowly disharges to 70percent and then a rapid decrease to 30percent, pls what do i do It’s really frustrating as a student i can’t have long hours of reading.i will appreciate a reply. Thanks

    Reply
    1. 51.1

      Samuel Afolabi

      Visit any nearby carlcare center and lay your complain to then for fix

      Reply
  52. 52

    Samuel

    Pls Is The Warranty Still On.

    Reply
  53. 53

    yekeen ojo luqman

    what will i do with my 3month infinix phone that not calibrate again,am using it and it suddenly stop calibrate

    Reply
  54. 54

    Apeh

    Hii bro…my infinix hot note only charge when its connected to my system …how do i fix it…i guess i have done the necessary settings thanks

    Reply
    1. 54.1

      Samuel Afolabi

      make sure you are using the original Infinix charger

      Reply
  55. 55

    Nancy

    Pls I bought my infinix x551 on the 27th of April, 2015..just this June my sister mistakenly threw it down from upstairs and the phone has not been showing anything since then, and the screen is cracked beyond recognition..pls am I still in the warranty and will I pay much to get it fixed. I stay in abuja. Thanks

    Reply
    1. 55.1

      Samuel Afolabi

      Hi Nancy,

      i think the warranty is just a year. And from your explanation it is now over. Well you can try your luck, take it to any carlcare near you to get how much they are going to fix it for you.

      Reply
  56. 56

    francis isong

    Please my brother my infinix 551 Just stopped to dial out but i can receives calls and browse but cant call out what did i do. Am in Abuja

    Reply
    1. 56.1

      Samuel Afolabi

      Hallo francis, have you tried other SIM card on it… hope the line is not barred from making outgoing calls

      Reply
  57. 57

    Alao Nathaniel

    Please i have two infinix hotnote and one have screen problem and the second one have panel problem and i tried to put the panel one the one that the screen is cracked to the second one but is not working with eachother, please what happen to it like that…..and is more than a year now that i bought it help me out please…… I’m From Ogbomosho but rite here in ilorin

    Reply
  58. 58

    Nathaniel

    Comment …my phone is bad

    Reply
  59. 59

    itanife

    Hello good afternoon… Pls I got my infinix X801 joypad calibrator broken…pls where can I get it fixed and pls add number to contact if possible….thanks

    Reply
  60. 60

    Bolaji Ajayi

    will carl care accept my phone aft one engineer has tampered with it, the screen got broken nd went blind….or can i exchanged the phone for another? and how much does a screen cost?

    Reply
  61. 61

    bede

    My infinix note2 is not up to two months old and the screen just got damage here in abuja… Can it be fixed free at bannex cos I have been there ones with a friend for issues like this but we were charged. Just need to know if this is just a way to get people to do business with you guys or if this is real.

    Reply
  62. 62

    Kingsley

    Please admin, can i get the address and phone numb of d nearest carlcare center to umuahia

    Reply
  63. 63

    olalekan

    Comment…my infinix note2 developed fault in flash charging.can it be repaired for me at calcare centres efficiently because I have once return the phone but later return to me without working still.

    Reply
    1. 63.1
      1. 63.1.1

        olalekan

        yes. because I tested d charger with another infinix phone and it works.

        Reply
        1. 63.1.1.1

          Samuel Afolabi

          okay…. i suggest that you try another original charger on your phone

          Reply
  64. 64

    ogunrinde rotimi

    i bought my infinixhot x507 january 2015 but im having issues with the touch pad and the power and volume buttons please help

    Reply
  65. 65

    YOUNG J

    please i need your help
    my infinix x510 phone fell down and then all of a sudden
    my musics
    pictures
    videos e.t.c. just erased somehow
    i dont understand and my camera is displaying SD CARD disabled/unmounted
    PLEASE WHAT SHOULD/CAN DO

    Reply
    1. 65.1

      Ojo Stephen

      Remove the SD card and re-insert it. If it says the same, go and give to a technician to look into it. The sd port could have been damaged by the impact from the fall.

      Reply
  66. 66

    Ibukun

    Hello, I am using Infinix Hot Note Pro and I need to change the screen because its just showing white and the touch pad is still working. I bought it December 16th, 2015. How much will it cost me please. Just Eight month old.

    Reply
    1. 66.1

      Samuel Afolabi

      Will cost you around N10,000

      Reply
  67. 67

    Azeez femi

    my Infinix hot2 was formally displaying (unfortunately the rescent app has stopped)and now it’s not starting again but I took it to slot and th ey said the phone panel is damaged …..I don’t know If calcare could fix it for me and how much will they fix it

    Reply
  68. 68

    Samson

    Please my infinix hot note panel is always hot and when I took it to engineer I was told one IC has being damage.. That I need to get new panel… Please I don’t know if I can get another panel…. I stay in ilesa but I will appreciate any nearest place. Thanks

    Reply
  69. 69

    Emily

    Please, i bought my infinix hot2 on 4th of october 2016, after 2 week a particular point on the screen is not touching. I returned it to where i bought it and i was told it will placed on warranty, so pls admin i want to know how long it will take for the phone to be returned since there is no carlcare here at Uyo

    Reply
  70. 70

    bunmi

    My infinix hot3 screen was broken though its still pressing ooo,lwas told its calibration and is not up to 6month.pls what can be done thsnks

    Reply
    1. 70.1

      Samuel Afolabi

      You need to take it to any close carlcare center

      Reply
  71. 71

    osunneye Adedoyin

    Comment…pls the screen of my infinix hot 2 just got broken…how much will I use to repair it

    Reply
  72. 72

    Chioma

    Comment…please how much will it cost me to repair my infinix hot 2 damaged screen,please i need a reply its urgent

    Reply
  73. 73

    Gabriel

    I am in Ghana I bought my infinix Hot S phone three days now and it fell cracked at the bottom of the screen where can it be repaired in Ghana.

    Reply
  74. 74

    prince

    my infinix note 4 I cnt hear wen someone calls BT later it comes back …. it happen in the space of two weeks I need reply plss……

    Reply
  75. 75

    Matthew

    hello am using infinix hot s its not up to 2 month and de screen has been damage how do i get repaired?

    Reply

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