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Requirements

  • PHOTO IDENTIFICATION: have in mind that a valid passport is required for all international flights and some countries require a valid Entry Visa. Photo ID is required for all passengers.
  • CHECK-IN: Passengers must arrive for check-in at least 2 Hours before departure. Also, have in mind that Check-in closes 40 Minutes before departure. Failure to turn up for the flight attracts a “No Show” penalty.
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NOTE: “Check-in” for all international flights are done at the international airport.

  • Checked Baggage Allowance: Maximum 30kg for Business class and 20kg for Economy class
  • Baggage shouldn’t be excess but any baggage in excess of Checked Baggage allowance will be charged an excess fee per kilo.
  • Are you aware that Only one piece of hand luggage, not more than 6 kg, and 45cm x 33cm x 20cm, is allowed in the cabin?
  • Aero Contractors accepts no liability for Fragile, Valuable or Perishable Articles, including Camera Equipment, Telecommunications Equipment (mobile phones, PDA’s), Laptop Computers, Cash, and Jewelry; or for damages like Scratches, Scuffs, Dents, Cuts, Wheels; or Damage due to over packing and manufacturer’s defect.
  • Look after your baggage and it is best for you to place your name and address on the outside and inside of your baggage. Carry valuable items including Cash, Medicine, and Prescriptions with you as hand baggage on board the aircraft.
  • for all the valid travel Document for the journey, It is the responsibility of each passenger to ensure that he/she is in possession of it. This ticket is not transferable.
  • In the case of Pregnant women who are less than 32 weeks, they are required to present a medical report at check-in certifying that they are fit to fly. It is mandatory for pregnant women to complete the “Pregnant Women Waiver Of Indemnity And Release Form”. Otherwise pregnant women over 32 weeks are NOT fit to fly.
  • Kindly reschedule your booking if you change your travel plans. Failure to do so may result in cancellation of your onward or return reservation.
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Aero Contractors Customer Care Number, Contact Details & Office Addresses

Aero Lagos International Airport Office

Room 2058 2nd Floor

Murtala Mohammed International Airport

mmai.SD@acn.aero

Aero Contractors Lagos Airport Office

Private Terminal

Domestic Wing

Murtala Mohammed Airport

Ikeja, Lagos

01-6284140

Ticket HelpDesk: tickethelpdesk@acn.aero

Customer Care: customercare@acn.aero

Aero Abuja Airport Office

Domestic Wing

Nnamdi Azikiwe International Airport

Abuja

+234-9-7803245

08054100159

abvint.SD@acn.aero

Aero Transcorp Hilton Hotel Sales Desk

Transcorp Hilton Hotel, Abuja

+234-9-4138710

08054100127

abvhilton.SD@acn.aero

Aero Warri Airport Office

Osubi Airport Warri,

Delta State

08054100150

osubi.SD@acn.aero

Aero Benin Office

Benin Airport,

Edo State

08055550557

bni.SD@acn.aero

Aero Calabar Office

Magaret Ekpo International Airport, Calabar

Cross Rivers State

08055550556

cbq.SD@acn.aero

Aero Enugu Office

Akanu Ibiam Airport, Enugu

Enugu State

08056737737

enu.SD@acn.aerot

Aero Port Harcourt Office

Omagwa International Airport, Port Harcourt

Rivers State

08054100072

phcint.SD@acn.aero

Aero Port Harcourt Old Airport Office

Nigerian Airforce Base

P.O.Box 896, Port Harcourt

Rivers State

084-784910

phcnaf.SD@acn.aero

Aero Owerri Office

Owerri Airport

Imo State

qow.SD@acn.aero

Aero Kano Office

Aminu Kano International Airport,Kano

Kano State

kan.SD@acn.aero

Aero Uyo Office

Ibom Ekot AirportUyo,

Akwa Ibom State

uyo.SD@acn.aero

Aero Ghana Office

KOTOKA INTERNATIONAL AIRPORT

ARRIVAL HALL

ROOM 6

Accra – Ghana

+233-(0)302-763656

+233-(0)302-962632

+233-(0)302-962634

RESERVATIONS.ACC@acn.aero

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