Contact Details Of StarTimes: Customer Care Number, Email & Address

StarTimes is one of the most widely used direct to home paid TV service available in Nigeria with over 80 channels at a subsidised rate. StarTimes serve as an alternative to DSTV or GoTV. It is a prepaid PAYTV that does not need a dish to work, just its decoder and a portable receiver allows you to watch some local Nigeria TV as well as some select international TV channels. They currently offer one of the cheapest Pay TV plans in Nigeria from as low as N1000 per month. Their channels include TBN, Iqra, Nat Geo Gold, Crime Explorer, NBA TV, Aljazeera, Setanta, France 24, Nickelodeon, E! Entertainment, MGM, MSNBC, MTV Base, NTA Entertainment, NTA 24 News, BET, Silverbird, CCTV News and so on. StarTimes is popular in Nigeria.


With the different packages (plan) and services provided by StarTimes, it is possible for StarTimes users to run into various issues even after making payment for subscription or activating a package.

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Below are various contacts details of StarTimes Nigeria that you can reach today to lay complaints. See the list of StarTimes Customer care number, StarTimes official email address, StarTimes Twitter & Facebook account, StarTimes Nigeria website and Physical Contact Address below:

StarTimes Nigeria Customer Care number: 08172398558 or 09-4618888

StarTimes Nigeria Email:

StarTimes Twitter Account:

StarTimes Facebook Account:

StarTimes Nigeria Website:

StarTimes Nigeria Contact Address: AFRIBANK House, Fatai Atere Way
Mushin, Lagos.

Check out List Of Direct Broadcast Satellite TV Providers In Nigeria HERE


  1. My decoder received I mean the channels still are not showing, I make payment about some 4 hours, 02139305666

  2. I subscribe my startime on 10th April, 2019. They are talking all the channels, please help me. This startime pin 01467230534.

  3. Subscribe on 07/04/2019 I recharged my startime with #900:00 at about 12:00 pm, and received alert of successful payment through my app access bank but to my surprise up till now my receiver has not been updated. Pls kindly help me check it out & update accordingly. time no: 02027252270

    • Hello i subscribe to my startimes August18 and it not up to 1 month the subscription has already been exhausted please kindly help me to find solution to this now sir/ma card number is 02110659689

  4. Comment: hello! I loaded my startime on Sunday 3rd of March and on Sunday 10th of March nothing is showing again except guide, pls help.
    my card number is: 01831586711. my is Olatunde Bola-Gideon

  5. I bought your decoder many years ago (probably the first model you gave out) and i have been holding on to it ever since. please i want to re activate the decoder, can i go on using it or will i have to replace or exchange this decoder. i am not with the smart card number right now.

  6. I payed into a wrong iuc number which is 7017784004 and which I suppose to pay into this iuc number 7017784008.
    I want you people to transfer the payment that i have made into this iuc number 7017784004 to this iuc number 7017784008.

  7. I reacharg my startime true my first mobile account but my card is not working RC 02139117054 Name Akinnadeju Ref number 109469728759

  8. I recharged my startime receiver yesterday with #900:00 at about 2:46pm, and received alert of successful payment on my phone Nos 08056676544 but to my surprise up till now my receiver has not been updated. Pls kindly help me check it out & update accordingly. time no: 02146113095.

  9. Pls I load my decoder #800.from online wemabank but don’t open for me y( Debit
    Acct No:0222****96
    Desc.: MOBILE BILLS 4578060004227672

  10. Dear Startime,

    Please, i bought a decoder on the 18th of January 2016 and was activated that very day but ever since then that i left for school, i left it at home, but later got to know that my parents has never subscribe on it since then,
    So, i want to ask if the account is still existing or if i can still subscribe to it.
    Decoder No: 30712815163395944
    My phone No:08069039874

  11. My star time subscription is suppose to end 23rd of January but they shut down subscription today 13th of January, what is the meaning of this

  12. My dear we are tired of programs begging repeated from one channel to the other. Seriously there are no other serious or what is going on.

  13. Comment: My startimes is HD combo decorder 2 in 1 is using pan dish, now I want to switch to the other antenna, please help me to reactivate it. smart card no: 01831056898, name; Chinomso Anayo Okorieocha.


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