StarTimes is one of the most widely used direct to home paid TV service available in Nigeria with over 80 channels at a subsidised rate. StarTimes serve as an alternative to DSTV or GoTV. It is a prepaid PAYTV that does not need a dish to work, just its decoder and a portable receiver allows you to watch some local Nigeria TV as well as some select international TV channels. They currently offer one of the cheapest Pay TV plans in Nigeria from as low as N1000 per month. Their channels include TBN, Iqra, Nat Geo Gold, Crime Explorer, NBA TV, Aljazeera, Setanta, France 24, Nickelodeon, E! Entertainment, MGM, MSNBC, MTV Base, NTA Entertainment, NTA 24 News, BET, Silverbird, CCTV News and so on. StarTimes is popular in Nigeria.


With the different packages (plan) and services provided by StarTimes, it is possible for StarTimes users to run into various issues even after making payment for subscription or activating a package.

RELATED: Contact Details Of DSTV Nigeria: Phone, Email & Address

Below are various contacts details of StarTimes Nigeria that you can reach today to lay complaints. See the list of StarTimes Customer care number, StarTimes official email address, StarTimes Twitter & Facebook account, StarTimes Nigeria website and Physical Contact Address below:

StarTimes Nigeria Customer Care number: 08172398558 or 09-4618888

StarTimes Nigeria Email:

StarTimes Twitter Account:

StarTimes Facebook Account:

StarTimes Nigeria Website:

StarTimes Nigeria Contact Address: AFRIBANK House, Fatai Atere Way
Mushin, Lagos.

Check out List Of Direct Broadcast Satellite TV Providers In Nigeria HERE

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  1. Please, l made payment for 3 month few days ago before the espiring date . But now not showing . Card number; 01831791937

  2. Comment: Hello, I recharged for basic bouquet and I’m only getting channels under nova bouquet…. please help check

  3. I recharge my Star times on 29th of July around after 12pm till now, it’s not showing. It’s just writing please recharge
    Decoder number 02110957009

  4. Pls I have been trying to reach you,but all my efforts was abortive.The response Is always”the person you are calling cannot pick up the call”try again,yet is the same thing if I call again.i did startime NOVA,the one for a month.900naira own and it lapse for a week.All the channels are also showing, instead of selected ones.And I also did another one last week,it is still the same and that’s not how it works before.This is the decoder number (02146372958 Usman salaudeen). please I don’t know the cause,I need your response urgently.

  5. Good morning startime customer care, I recharge my startime on the 10th of May, 2020 for 1 month and it saying it as expired on the 17th of may 2020. Please I don’t understand help me find solutions to this as quick as possible. The package I did is 1300 package.

    Decoder number : 01831828121

  6. I paid for Classic for a month 6hrs ago and is not working the message is that I should recharge, my decoder is 01467449547. I called customer care but no answer

  7. Most channels are missing from my subscription. What could be d problem? Pls fix to let me enjoy my money if not u are on your own. The movies channels, ait, etvn, silverbird ND somany others. Why allow this inconveniences with so many competition out there?

  8. Please can somebody tell while startimes keep stoping a running programs that have become interesting and then switch to a new one without putting customers interest at heart.
    I have come to live starlife because of the movies shown on that channel each time you want to know how a program will end you take it up.
    You are making us lose interest on startimes

  9. My decoder received I mean the channels still are not showing, I make payment about some 4 hours, 02139305666

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