Fix “Google Play item not found”

Undoubtedly, one of the keys to the operation of the Android operating system has to do directly with the Google Play Store. In this article, we want to offer possible solutions to users who tell us that when they want to open Google Play, the message “Google Play item not found” appears. If you have this problem, do not stop reading.

Why Google Play tells me something not found

We will show you what we consider the indispensable methods to end this problem that the Google Play store tells me something not found, although you have to take into account some questions about it. For example, we recommend that you always perform the methods in the order listed below, and only move on to the next one if the previous one has not worked. Nothing more to add, let’s go with these step by step.

Remove cache from Google Play applications

  • Open Settings on the Android device
  • Go to the More tab
  • Click on Application Manager/Apps
  • Select all the applications from the left side
  • Touch on Google Play Store
  • Clear cache and Clear data
  • Then go to Google Play Store Services
  • Delete cache and data
  • Return to the home screen and restart the device

Set the date and time zone

  • Open Settings on the Android device
  • Go to Date and time
  • Uncheck the boxes for “Automatic date and time” and “Automatic time zone”
  • Set the date and time manually
  • Go to the Home screen
  • Repeat the steps, and check the previous boxes
  • Return to the home screen and restart the device

Reinstall Google Play Store updates

  • Open Settings on the Android mobile device
  • Go to the More tab
  • Click on Application Manager/Apps
  • Select Uninstall applications
  • A pop-up warning will appear, indicating that Google Play Store returns to factory status
  • Updates will appear and connected to WiFi, we download them
  • Return to the home screen and restart the device

Install the application manually

  • From a computer, enter Googleplay.com
  • Log in with our Google account
  • Look for the application, and the message “element not found” will appear
  • Click on Install
  • The installation process will take a few seconds
  • Restart the phone and check if the Google Play Store works

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