How to Fix “HomePod is not Responding” Issue
What do you do if your HomePod suddenly stops responding and it just doesn’t seem to be getting back into action? Well, do not worry there are a few viable solutions you can use to fix the unresponsive HomePod and make it work again.
One of the main causes of this issue could be the faulty Wi-Fi. However, there are also other possible causes as well which might be preventing your HomePod from responding. Read on to learn more.
HomePod Not Responding: How to Fix The Issue
- Unplug the smart speaker from power, wait for some minutes and then plug it back in.
- Tap the top of the speaker, and if you hear any music or you see volume controls, then it is turned on.
- Whenever you face any issue with the speaker, you will get an alert with details about the issue in the Home app on your iOS device. To get more info about the problem open the Home app on your iPhone or iPad and tap on the Rooms tab. Next, tap and hold the HomePod icon.
Check Your Wifi connection.
You need to make sure that your Homepod has a proper wiFi connection. If you moved HomePod to a new location or changed the password of your WiFi network, the digital speaker will notify you that it has an issue connecting to the WiFi.
Once you have connected your iPhone or iPad to the Wi-Fi network, go to the Home screen on your device and then bring it close to the smart speaker.
Now try asking Siri a question to find out if the speaker has started to respond.
Note: HomePod does not work with captive or subscription networks. If you used a captive or subscription network to setup HomePod, you will need to reset it. (For those who do not know, the captive is also known as WiFi Hotspot or subscription networks.
They are available at coffee shops, hotels, Internet cafes, airports and other public locations).
Turn Off/On Hey Siri
If you have checked the Wi-Fi network but Siri still isn’t responding to Hey Siri, you should try turning off/on Siri from the Home app on your iPhone or iPad.
- Open the Home app on your iPhone or iPad.
- In the Home or Rooms tab, you need to tap and hold on HomePod.
- Next, tap on Details.
- Now, you need to toggle off the switch next to Listen for “Hey Siri.”
- Next up, reboot your iPhone or iPad and then launch the Home app again and then toggle on the switch for Listen for “Hey Siri.”
Now you should check if the issue has been fixed and HomePod has begun to function properly. If it has been fixed wonderful. If it still hasn’t, you should move on to the next trick.
Reset Your HomePod
You should try resetting HomePod to help fix the issue. Resetting the smart speaker should do the trick.
Update OS of Your Speaker
If you still haven’t been able to fix the issue on your speaker, it is time to update your HomePod to the latest version. Updating software is known to be a viable solution to several miscellaneous issues. I hope this should help you fix the issue on your speaker.
If Nothing Works…Contact Apple Support
If you still haven’t been able to fix the issue, you should try contacting Apple Support for help. The problem might be a hardware issue.
So which one of the solutions above has helped you fix the issue on your HomePod? Share your feedback in the comments section below.