There is still a lot to say about WhatsApp, new features are released every day, it’s a worldwide phenomenon. Very well, the problem is right there, we use it to exchange data of all kinds, including bank details, addresses, money, etc. And for this reason, we are worried when we think that someone can access everything we have stored in the app.
Here is the problem. If the mobile phone is with us, the problem does not exist, because we guarantee its/our security, but if we lose it or are stolen, as we put it. Precisely for this reason, I decided to write a tutorial on how to delete WhatsApp from a stolen or lost phone.
Contact WhatsApp support
Send an e-mail to WhatsApp (firstname.lastname@example.org), enter the subject as “Lost/Stolen: deactivate my account”. In the email, describe to them that you want to deactivate your account and inform them of your phone number if possible write in English to facilitate the process.
By doing this, your account will be temporarily deactivated for a maximum of 30 days. The account will not be deleted and your contacts will continue to see your profile and can still send you messages.
When you have bought a new device and a new SIM you can easily request the reactivation. All your groups and contacts will be restored and you will immediately receive all messages sent while you were blocked. And, if you have activated the automatic backup function, you’ll also have access to your old conversations, photos, videos and everything else.
Lock the SIM
The first thing is to call your mobile operator and ask them to lock the SIM.
Let your friends and family know about it
Even if your phone is locked, you can still send and receive messages from WhatsApp when your device is connected to a Wi-Fi network, then inform all your friends and family that you lost or your phone was stolen. This way everyone will already be prepared if they receive a suspicious message.
Delete the WhatsApp from your mobile phone
To ensure that the person who has found or stolen the phone does not have access to your conversations, the ideal is to delete WhatsApp from the device. The best way to do this is to delete all data remotely, like this:
The recommendation is to keep an app installed on your phone for the security of your smartphone that has functions developed specifically for this: the anti-theft tool. in the following article, you will find the best applications for the security of your Android device.
Use Android Device Manager
Android Device Manager is a fantastic app created by Google. You can make it play, locate and delete your phone’s memory. Here’s how to use it.
- Go to this link: Android Manger
- Access the Google account you use on your device.
- Wait for Google to find your device.
- Before you ring your device, it could be at a friend’s house or at home.
- Reset your password or create a new one if you didn’t have one.
- Finally clean the device memory if you have really important information about it, to prevent misuse.
On iOS devices, it is necessary to configure the function of the device itself before losing it or having it stolen. Once the configuration is complete, go to https://www.icloud.com/#find, with your Apple ID, select the device you want to delete and tap the Delete iPhone option.