In this guide, we will be showing you how to reset and activate GOTV online after making payment. If you own a Gotv decoder then you would agree that there are times when after subscribing, the GOTV won’t start working immediately. This is why it is advised to subscribe for any GOTV package you want while the old subscription is still running. This way, you won’t have to experience any down time due expiration and re-activation.
Automatically, your GOTV is supposed to start working immediately you pay for a package or renew your existing subscription but there are some times it won’t. You can give it some more time to come up and start working as it will eventually do but when you have an upcoming show you would like to watch then this isn’t an option. When you find yourself in this situation then you can manually do the activation yourself by following the steps below.
How To Reset and Activate GOTV Online after making payment
Now, there are 3 ways to reset and activate GOTV online after making payment which are:
- By Using Text Message.
- By Using The Gotv Website.
- By Contacting one of the GOTV customer care representative.
Using Text Message
If you want to go through the text message route then you’ll need a mobile phone. Once you have the Mobile phone, Text “Reset and your GOTV IUC number’ to 4688. For example, Text “Reset 1234567890” to 4688.
Once you send the text, your GOTV should start working after a few minutes. Just in case you don’t know, Your GOTV IUC number can be found underneath your GOTV decoder.
By Using the GOTV Website
You can also activate your GOTV on the GOTV website. To do this, follow the steps below.
- Get an internet enabled device like a smart phone, tablet or PC.
Access the eazy GOTV self service portal through any browser.
Log in by providing the necessary details.
Once logged in, Click on the box that says “Clear your Error” and Clear your E16 Error.
Next, click on the “Reset device now” Option which will reset your GOTV decoder and have it up and running in no time.
By Contacting a Gotv Customer Care Representative
If the above methods doesn’t work for you then you can contact one of their customer care representative to help you from their end. You can call them using this phone number 08039044688 or Visit Their Facebook or Twitter page to chat with a customer care representative.