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Almost all Infinix Hot 2 users are already reporting some errors encountered on their device after upgrading it to Android 6 Marshmallow. They have started having trouble with hidden files which rate 80% and contacts issues rating just 5%.

Infinix HOT 2

Many of our readers had reported these errors in our previous tutorial on How To Upgrade Infinix Hot 2 (Android One) To Android 6.0 Marshmallow, they made it known to us that files on their Hot 2 seem to have disappeared after the update. “I updated my android but I can’t find any of my files, pictures, songs, downloads e.t.c but the are still taking up space,” Precious said. Another comment from Dorcas “I’ve updated but can’t find all my files . how do I get em back pls, and they are very important.”

PS: One user says that he can’t see any visual difference in the device OS/UI after updating.

WHAT TO DO

Files Issues: We recommend that users remove their SD card before installing the update to avoid files saved on it disappearing.

Contacts Issues: We recommend that users remove their SIM before upgrading, if you have any of your contact saved in the mobile storage, make sure it is backed up before proceeding with the upgrade. Some contacts on the phone might get messed up; A number stored with a name would call but it will display just as number without name.

UPDATED: To fix the contact issue, Go to ur contacts, click on the option icon which should be at the top right corner of the phone and select import\export, you just import ur two sim numbers from there. source: Dante

If you have a solution to any of the issues, or have run into any other issue with the update, do share in the comments section below.


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53 Comments

  1. hi admin, people…please are these upgrade issues still persistent till now, and pls what’s d possibility of d upgrade over mobile network data…cos it only says via Wi-Fi. thanks alrdy Dante…

    • Ose, the new update is now OK and very much stable, I’m still using my hot 2 since last year, and all seems to be going quite well,
      For the updates, you have to use a wifi, but I’d you don’t upgrade/update before that date, I will use your data to make the download.

  2. I upgraded, i didn’t lose my contacts because i stored in my google account but the contacts does not show syncing again. Contacts saved now show only nos when i called or received. Too much stress ‘you mean you don’t have my no again, ah! It’s me now, what’s up etc

  3. thanks Don Cyber. your insights were very helpful. however, i discovered that my preinstalled radio refuses to work after i did the system upgrade. can you please help with that? or recommend a similar radio app which is offline and can host all the radio stations is Ghana including the foreign ones? thanks!

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