When a smartphone like the Samsung Galaxy A50 does not charge, it is possible that the problem is simple to solve, unless, of course, the phone shows signs of physical or liquid damage. I have also encountered similar problems in the past caused by problems with the firmware.
In other words, it is difficult to determine what the problem really is without performing a troubleshooting procedure. So, in this post, I will guide you in troubleshooting your Samsung Galaxy A50 it won’t charge for some reason. We will try to consider all the possibilities and exclude them one by one.
If this problem started for no apparent reason, I’m sure that after this article, you will be able to recharge your Galaxy A50 again. So, if you are one of the owners of this phone, read on, as this post may be able to help you.
How to repair a Galaxy A50 that doesn’t charge… we’ve succeeded
The best thing we can do is exhaust all possible solutions. If after this article your phone still does not charge, you always have the option to take the phone to a store so that a technician can verify it for you.
1) Be sure to use the cable and the Samsung Galaxy A50 adapter will not charge the original power supply
I understand that the phone may work even if you use a third-party charger or cable. In fact, you can even charge it using your laptop or computer. But if you are facing a Samsung Galaxy A50 that does not charge, it is better to exclude the possibility that the problem is only with the cable or charger you are using.
If you have other cables or chargers that work, you can try using them. If the phone still has some battery left, try connecting it to a computer to see if it is detected and recognized. This is a way to determine if the cable is broken or not.
2) Charge the phone and perform a forced restart
If your Galaxy A50 has a black screen or does not respond even if it is connected to the charger, it is possible that the firmware has stalled and left the phone locked on a black screen of death. Having a low battery is not really a problem, there are times when the system will crash and it will not answer the phone.
Therefore, regardless of whether the phone responds to your charger or not, leave the phone connected to it for at least 10 minutes. Then while the phone is still connected, follow these steps to perform a forced reboot:
- Hold down the Volume down button and don’t release it again.
- While holding down the volume button, also hold down the power button.
- Hold both keys together for 15 seconds or until the Galaxy A50 logo appears on the screen.
If the phone has responded after doing this and shows that it is charging, the problem has been resolved. However, if the phone still does not charge, go to the next solution.
3) Check the cable and the charger
If it was possible to charge the phone one day before using the same set of cables and chargers and therefore this type of problem has occurred, it is possible that something is hindering the connection between the cable and the charger or the cable and the phone.
In light of this, physically check the cable to detect any residue of lint or debris in one of its connections. You can use a toothbrush to clean both ends of the cable. Do the same with the charger door. Eliminate everything that does not belong to the recharge. After checking that both the charger and the cable are clean, try charging the phone. If the problem persists, switch to the next solution.
4) Check the phone charging port
The next thing you need to do is check the charging port of your Galaxy A50. Something might even have been stuck in there that you need to get rid of. So, use a torch to look in the door. The type C door is quite large and you can easily tell if there is debris or lint.
Use an antistatic toothbrush or dry toothbrush to clean the door. If the phone has been in contact with liquid before the problem, try inserting a small piece of tissue paper into the door and leave it there for a few minutes. It absorbs moisture and the problem can be solved later.
5) How to reset the Galaxy A50 to factory settings
If your Galaxy A50 still has enough charge, create a backup of your important files and data, then restore your phone. This will remove all your personal information from your phone to protect your privacy and exclude the possibility that this is only due to a firmware problem. Here’s how to restore the device:
- Remove your Google and Samsung accounts.
- Turn off the device.
- Press and hold the Volume up key and the Bixby key, then press and hold the power key.
- When the Galaxy A20e logo appears, release all three keys.
- Your Galaxy A20e will continue to boot into recovery mode. When a black screen appears with blue and yellow text, proceed to the next step.
- Press the Volume Down key several times to highlight “clear data / restore factory settings”.
- Press the Power button to select.
- Press the Volume Down button until “Yes” is highlighted.
- Press the Power button to select and start the total reset.
- When the general recovery is complete, “Restart the system now” is highlighted.
- Press the power button to restart the device.
6) Let a technician check the phone
After performing all these procedures and the phone still does not charge, then something may have been damaged in the phone hardware. This time, it’s better to take the phone to a store so that a technician can verify it.
I hope I was able to help you repair your Galaxy A50 that doesn’t charge in one way or another. We would be grateful if you could help spread the word, so please share this post if you found it useful. Thank you very much for reading.