The audio does not work on Galaxy S9 and Galaxy S9 +, how to fix it

What is the best way to solve audio problems with the Samsung Galaxy S9 and S9 +? Like any other smartphone, these models are vulnerable to "occasional" software anomalies. Hardware malfunctions are also possible. But before you think about the worst, it's important to check your smartphone's settings. It is possible that you have simply turned down the volume by mistake.

If not, you can clean the speakers. This is a simpler and free solution that could improve sound quality. After making sure the speakers are in order, it's time to move on and investigate the software. Here is a detailed guide on how to solve audio problems on Galaxy S9 and Galaxy S9 +.

1. START WITH CHECKING THE AUDIO NOTIFICATIONS AND SETTINGS

To access the phone's audio settings, proceed as follows:

  1. OPEN SETTINGS FROM THE APP PAGE
  2. TOUCHES SOUNDS AND VIBRATIONS
  3. SELECT VOLUME
  4. TURN UP THE VOLUME

Use the slider to set the volume to maximum. Then, check the individual audio levels for ringtone, notifications, system sounds and other options that are listed there.

If everything is in order, take a moment to make sure your phone is working properly. You can do it from Settings> Notifications. Make sure nothing is deactivated.

2. CLEAN THE SPEAKERS

Your phone's speakers may have accumulated dust and debris. This problem may result in low or distorted sound.

You can use a soft cotton swab to clean the speakers. Compressed air can help you expel debris, not washing, just buy a can in an electronics store.

If you want to scrub the speakers, use a toothbrush and be very careful so as not to damage the speakers. Repeating this cleaning periodically is a good idea... perform this cleaning lightly.

3. TRY A SOFTWARE RESET

Telephone recovery is simple, does not affect personal data and can solve various software problems. To restore, follow these steps:

  1. KEEP THE IGNITION BUTTON PRESSED
  2. SELECT "OFF"
  3. TOUCH "TURN OFF"
  4. TO TURN THE PHONE BACK, HOLD THE IGNITION BUTTON FOR ABOUT 30 SECONDS

After turning the phone back on, see if the audio is heard now.

4. TAKE A RECOVERY OF THE FACTORY SETTINGS

Performing a factory reset will eliminate the most serious software problems. However, this method also deletes your personal information. Before restoring your phone, make sure everything has been backed up, including your preferred settings.

DONT MISS: How to format your phone [Android hard reset]

Some users do not feel comfortable enough in performing a factory reset at home. In this case, contact a service center. They may also be able to repair minor hardware damage.

CONCLUSION

The Galaxy S9 and the Galaxy S9 + are both capable of reproducing high-quality sounds. You can even change the phone's audio profile based on your age. You can also do a hearing test to determine how you hear different frequencies. 

These settings are extremely useful for people who have slight hearing difficulties and help all users change the equalizer according to their preferences.

So, if you suspect your phone has audio problems, don't delay... by this article you could also solve the problem by yourself. Why miss the incredible sound that your Samsung has to offer?

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