Vivo Y89 is known nationwide as a mid-range Android smartphone model that was first released in January 2019. It exhibits a solid build quality with a 6.26 Inch IPS LCD Screen having a screen resolution of 1080 x 2280 Pixels. To blow your imaginations this Vivo Y89 has a dual rear camera system and a single 16MP front camera. Below the hood is absolutely a Snapdragon 626 Octa-Core Processor paired with 4GB of RAM. Irrespective of the fact that this phone is a performing device and many people have testified positively to it, sometimes this phone can develop a fault that if not properly handled, that small fault will gradually develop into a bigger one. So in this article, we will deliberate immensely on one of the major faults this Vivo Y89 do experience which is the issue of not being able to send MMS. It implies that if you as a Vivo Y89 user is experiencing this problem, read in-between the lines because we will concentrate on various troubleshooting steps that can help you tackle this issue yourself without necessarily relying on another person for assistance.
How To Fix The Vivo Y89 “Can’t Send MMS” Issue
If I am to advise, I will suggest you upgrade to the latest software version before performing all the troubleshooting steps that will be outlined below, if in case there is an update, I will suggest you download and install it first. You know why? Because it will reduce the possibility of the problem being caused by the old software. If in case you realize that your phone is updated, proceed with the steps below
Do A Soft Reset
It could be possible that the problem is caused by some corrupt temporary data stored in your phone. To eliminate this corrupt data, you have to refresh the phone software, and this can easily be done by just restarting your phone. I know for sure that you might have seen people doing this soft reset in an unresponsive device, yes it can be used in such cases, but likewise. It can be used in this case too. To perform a soft reset, consider the following guidelines
- Press and hold the Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.
Check if the “can’t send MMS issue still occur, if it does happen, consider the following guideline.
Boot The Phone In Safe Mode
We realized that sometimes this problem could be caused by some apps or an app you downloaded and installed on your phone, this is usually happening if there are bugs on the device or if the app is incompatible with your device. So in other to check if it is indeed an app you downloaded on your phone that is causing this problem you will have to reboot or restart your phone in Safe Mode. To do this follow the steps below
- Switch off the Phone
- Click on the power button to turn on the phone then long press the volume down key immediately the Vivo logo appears.
- At this point, this phone should now boot in safe mode.
If peradventure you are able to send MMS in this mode, then have in mind that it is the app you installed that is causing the problem, find out which app that is causing this problem and uninstall it.
To locate the exact app causing the problem, you have to do what is known as Trial and Error Method, start the phone normally and then start uninstalling apps on your phone. I will advise you to start with those apps you installed lately before this problem commenced, once you uninstall any app check if the issue still occurs if it does occur, uninstall another app. Continue this process until you discover that your phone can now send MMS with ease.
I strongly believe with all confidence that if you carefully adhere to the instructions given above, you will successfully put a stop to this Vivo Y89 “Can’t Send MMS” Issue.